Penzu Help

What happens to my entries if Penzu goes out of business?

There have been a lot of questions over the years as to whether free Penzu users will be able to export their data should anything happen to our company. We wanted to officially answer the question here and in our help section to put your minds at ease…

Should Penzu have to close its doors (very unlikely scenario at this point since we are a bootstrapped company), all users will have the ability to export their journals into an XML or TXT file. We understand that you invest a lot of time and faith in Penzu, so we want to ensure that you never lose your hard (and most personal) work.

Currently, Penzu Pro users can export their data whenever they please. There’s a limit on number of entries that can be exported to PDF, but we’re working on that. So if you’re really concerned, you can upgrade to Pro and save your journals somewhere else for extra insurance. We do, however, backup, protect, and encrypt everything you write.

So in the extremely unlikely scenario that Penzu can’t continue to operate, you will always have access to what you own, which is your data. If you have any other questions, feel free to email us.