How do I import TXT files? (Pro)
With Penzu Pro you can import TXT files that have been formatted in a particular way. You can do so from the Entries page:
1) Click on the Import button on the Entries page toolbar.
2) Click the Go button under the TXT option from the file format list.
3) Upload your file and click Import once successfully uploaded.
At the moment, you can import TXT files that have been exported from Penzu or Ohlife. In each of these files are multiple entries with dates, titles, and body text. You can download the sample TXT formatted files below.
Click to view (right click to download) template for importing a Penzu TXT file: Penzu_Template
Click to view (right click to download) template for importing a Penzu TXT file: Ohlife_Template
If this isn’t clear, try exporting some entries from your journal page as TXT files to view the formatting. Or email us at support@penzu.com for help.
My searches aren’t showing any results!
If you think search isn’t working, chances are it is just because you haven’t given us time to index your entries. Our search indexer isn’t real-time, so if you create an entry it’s contents won’t be searchable right away.
Also, if you have any entries that are locked, those cannot be searched either. For security purposes, you must unlock your entries in order to search them.
How do I move an entry from one journal to another?
You can move entries from one journal to any other journal, so long as that journal is unlocked!
1. Select the entry (or entries) you want to move from the Entries page.
2. Click the “Move” button from the Entries page toolbar.
3. Choose the journal you would like to move that entry (or entries) to from the popup. Click the green “Move” button and your entries will be moved!
How do I import posts from my Blogger account? (Pro)
Importing posts from Blogger is possible for Penzu Pro users. Follow the instructions below:
1. Login to your Blogger account.
2. Click on the appropriate settings tab for the blog you want to export.
3. Under Blog Tools, choose “Export Blog” at the top of the Basic Settings page.
4. Click “Download Blog” and a file will download to your computer. This file is an XML formatted file with all of your posts in it.
Now you can import those posts to your Penzu Pro account by following these steps:
1. Login to your Penzu Pro account.
2. Click on the Entries tab (https://penzu.com/entries).
3. Click the “Import” button on the Entries page toolbar.
4. Click the “Go” button under the XML option in the Import dropdown.
5. Then simply select the XML file you downloaded from Blogger (as per the above instructions).
For more help on importing entries into Penzu, visit this link: http://help.penzu.com/general/how-do-i-import-entries-from-another-serviceblog/
Where are all of my saved entries?
Your saved entries can be viewed on the Entries page, which can be accessed by clicking the Entries tab on the side of the pad. A picture of the tab is below:
How do I import entries from another service/blog? (Pro)
Penzu Pro users can import posts from other services by exporting their blogs to an xml file and importing following the below steps:
1. Access the import drop-down on the Entries page and clicking the import button on the toolbar.
2. Then simply click the “Go” button underneath the XML section to bring up the popup.
3. Choose the XML file from your local computer and all entries (if formatted correctly) will be added to your journal.
If you have been keeping a journal or blog with another online service and wish to import your posts to Penzu, all you need is an XML file.
Most services, like Wordpress or Blogger, allow their users to export posts in either an ATOM or RSS XML file. Penzu supports both file types.
Images are not imported at this time.
How do I Import posts from an RSS feed? (Pro)
Penzu Pro users can import posts from any blog by following these steps:
1. Simply click the “Import” icon on the Entries page toolbar.
2. Select the “Go” button under “Blog” in the import drop-down and a popup will appear.
3. In that popup, enter the blog URL or Feed URL and click “Import”. The posts that are available on the first page of the blog’s feed is what will be imported into your account.
Currently images from the original posts can’t be imported, only text.
How do I export my entries? (Pro)
You can export some or all of your entries from your Penzu account as a PDF, TXT or XML file. Simply follow the steps below:
1. Navigate to your Entries page (or visit https://penzu.com/entries):
2. Select the entries you’d like to export:
3. Click the Export button on the toolbar:
4. A popup will appear where you can select the format you want and confirm the chosen files are the ones you want exported:
5. Choose the file format you want to export your entries as (all entries will export to a single file) and click the “Export” button.
PDF exporting (which includes images), is sent to you via email in a secure way. You will get a link in that email to take you to a download page where the PDF can be downloaded. You must be logged in in order to download the PDF to ensure privacy.
PDF exports don’t include the pad formatting or background styles. An XML file doesn’t either, but allows more portability—XML files can be used to upload your Penzu entries to other services.
How do I import posts from my Live Journal account? (Pro)
If you have a Live Journal account, you can import your posts to your Penzu Pro account by following these steps:
1. Click the Import button on the toolbar and the import drop-down will appear.
2. Click the “Go” button underneath the Live Journal section. A popup will appear that will require you to enter your Live Journal user name and password, and the date from when you want to start importing your posts.
3. When you are done, click Import and your Live Journal posts will show up in your Penzu account instantly. Tags, formatting, and images are unfortunately not retained when transferring.
How do I view tagged entries? (Pro)
If you have tagged entries, you can view all entries with that tag from the Entries page by following these steps:
1. Click on the Tag button on the Entries page toolbar. All active tags will appear.
2. Click the tag you want to view and the entries with that tag will appear below.
To remove a tag from an entry (or multiple entries), you must select the entry and then click “Remove Tag” on the purple filter bar. If you want to delete a tag entirely, just click the “x” icon on the tag itself. You can also rename a tag by clicking the “pencil” icon on the tag. Renaming a tag will change it’s name for all instances and all entries it’s associated with.
If you’d like to view entries of multiple tags, you can simply click each tag and the results will appear below. To remove a tag from the query, click it again or click the close button on the purple filter bar to start over.
How do I restore entries from the Trash?
You can undelete entries by restoring them from the Trash.
1. Click “View Trash” on the Entries header:
2. Select the entries you want to restore:
3. Click “Restore Entries” on the red filter bar:
4. Once “Restore Entries” is clicked, a popup will appear and prompt you to restore the selected entries:
Your entries will be automatically moved to your journal’s entries list from the trash. When done, just click the black “x” or close button on the red Trash filter bar to take you back to your entries list.
How do I search my saved entries?
To search your entries, visit your Entries page.
1. In the top right corner, you will notice a search box.
2. Enter your search term (or terms) and click on the “Go” button. Your results will appear below. To clear the search field, delete the words or letters in it or click on the “x” in the blue Search filter bar to display all of your entries again.
Search indexing isn’t in real-time, and can take up to a minute for our system to acknowledge certain words. For instance, if you write an entry at 8:01 pm that has the word “trip” in it, searching for “trip” may not yield any results until after 8:02 pm. Sometimes it’s faster (and sometimes slower), but this is something we’re constantly improving.
Note: We can’t search encrypted entries. For Pro users that have entries that have been locked with encryption, unfortunately we can’t search the contents of that entry until it has bee unlocked.
How do I rename an entry?
Renaming an entry must be done from the Entries page.
1. Select the entry (or entries) you would like to rename:
2. Click the rename button:
3. Choose a title for the selected entry/entries:
4. Click “Rename” and you’re done!
How do I permanently delete my entries?
Entries are deleted automatically 30 days once they are sent to the Trash, or you can permanently delete them manually by following these steps:
1. Click “View Trash” on the Entries header:
2. Select the entries you want to permanently delete:
3. Confirm deletion in the following popup:
This immediately removes entries from your account to never be retrieved.
What is the trash?
To view your trash, click on the View Trash link at the top of my Entries page:
The Trash is where your deleted entries go. Entries can be restored from the trash or permanently deleted.
In your trash, entries are permanently deleted automatically after 30 days. If you want to manually remove entries permanently, follow this link to learn how: http://help.penzu.com/entries/how-do-i-permanently-delete-my-entries/
To exit the trash, just click the “x” on the red trash filter bar.
How do I delete an entry?
To delete an entry, please follow these steps:
1. Navigate to your Entries page:
2. Select the entry or entries you’d like to delete:
3. Click the delete icon on the Entries page toolbar:
4. A popup will confirm your deletion.
Once you have deleted your entry, it is removed from the Entries page and is moved to the Trash.
What is the Entries page?
When you are logged in, all of your saved entries should be in the Entries section. You can get there by clicking the Entries tab at the top right of the pad.
From there, you can Open, Print, Delete, Rename, or Search through entries. Penzu Pro users will also able to Tag, Import, and Export their entries from this page.
