Why is there a $1 charge on my VISA bill after upgrading to Penzu Pro?
Some people might see a $1 charge on top of the $19 charge for upgrading to Penzu Pro. Don’t be alarmed, this is just an authorization done by our merchant bank to ensure that your credit card is valid. It will be refunded to you in a few days. We don’t have control over this, but apparently it helps prevent fraud and faulty cards. If the charge doesn’t get refunded after a few days, please email us at support@penzu.com to let us know.
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